Why Work With ERC?


Our approach to evaluation is collaborative...

ERC works in partnership with the client to develop effective plans for evaluating processes and expected outcomes, and addressing such issues as: effectiveness of processes being used for program implementation, levels of collaboration and commitment of partnering agencies, how well resources are being used to meet program objectives, perceptions of participants and community regarding program services, and measurable outcomes that demonstrate achievement of goals.

At the outset of every project, we work with the client to clearly determine the types of reports and communications that are needed and expected. We also establish expectations for the final product/s or report/s to insure we are working toward the desired result.

Our evaluation design evolves with the development of your program...

Due to new information, circumstances and requests that occur after projects are underway, our staff maintains a spirit of flexibility to make the most of evaluation efforts. ERC's process is client-driven. Our goal is customer satisfaction.

We create custom software for convenient data collection...

Our evaluation team includes a software engineer who creates custom software solutions tailored to your program. Whether you need to give a survey, collect participation data from multiple sites, or receive data from institutional databases, our online software solutions make data collection easy.

We specialize in communicating clear results...

Our reports typically include executive summaries with key findings and recommendations listed in an easy-to-read bullet point format. They also include data-rich charts, graphs, and illustrations to illuminate findings.

We contribute to program improvement...

We believe the primary purpose of evaluation is program improvement. To that end, ERC engages in several levels of reporting: live presentations to program staff involved in daily implementation; meetings to interpret and discuss evaluation results with planning teams, program providers and other stakeholders; comprehensive project level reports intended for administrators or board members; individual project site reports which place site level results in the context of a comparison group; and briefer publications that highlight program accomplishments or recommendations for improvement.